Welcome back, there
Performance
Last 30 days, across every call answered.
Recent Calls
Every call answered and logged automatically.
Your Properties
Check live room availability for any of your properties — the same real-time check your AI receptionist uses on the phone.
Settings
Website chatbot settings — switch it on or off, add it to your website, and set the booking link.
Call Score Guide
What the 1–10 rating on each Voice Agent phone call actually means.
Every call is scored automatically, right after it ends, by the same AI that's evaluating the transcript — not a fixed formula. Higher isn't simply "better or worse" on a single line — a 10 is a completed booking, an 8 is a perfectly good call that just didn't need one, and a 1 means something on our side went wrong, not the caller.
Chat Score Guide
What the 1–10 rating on each website chatbot conversation actually means.
Every chat is scored automatically once the conversation goes quiet, by the same AI that evaluates the transcript, not a fixed formula. Higher isn't simply "better or worse" on a single line. A 10 means the visitor was sent to book, a 9 is a question properly answered, and a 1 means something on our side went wrong, not the visitor.
Website Chatbot
Read the conversations visitors have had with the chatbot on your website. Switching it on or off, adding it to your site and the booking link are under Settings.
Web Scraper
Your website is checked automatically for new information, and anything new is added to what your website chatbot knows. Every check is listed below, with the facts it added.
Taught Facts
Everything your website chatbot knows beyond its built-in information — facts from your website, ones you've added, and ones visitors have taught it.
Kill-Switch
Instantly and completely disconnect ExpoCall from Mews for a property — no availability checks, bookings, guest lookups, or SMS relay until you reconnect it.